Shipping policy

Free Shipping Policy (Canada Only)

  • Retail orders only.
  • Minimum order: $149.99 before tax.
  • Exclusions apply: Some destinations do not qualify. Call us at 1-800-586-5836 to confirm eligibility.
  • Oversized or heavy items are excluded and may incur additional charges.

Items NOT Eligible for Free Shipping

  • Mats: Hatashita Tatami, Dax Tatami, Hatashita Pro-Roll, Dollamur roll mats, landing mats, folding mats, wall mats, subfloor cubes.
  • Equipment: Heavy bags, medicine balls/stands, heavy bag stands, kettlebells, large kick shields, crash mats.

Special Shipping Notes for Puzzle & Home Mats

  • Puzzle Mats: Orders of 20+ pieces (20mm, 25mm, or 40mm) ship free to most locations in Canada. If extra charges apply, we’ll contact you prior to shipping.
  • FUJI Home Mat System and FUJI Roll and GO: Customers are responsible for unloading upon delivery. Please ensure proper equipment or assistance is available.

Order & Shipping Details

  • Billing & Shipping Addresses Must Match. Otherwise, your order will be rejected and refunded. Call to place an order manually if addresses differ.
  • Order Cut-off: Orders placed before 11:00 AM ET ship same day. Orders after 11:00 AM or on weekends ship next business day.
  • Delivery Times: Canada: 1-7 business days. International: Based on calculated rates
  • Shipping Charges: May be manually adjusted for large or heavy items. We’ll contact you for approval if needed.