Shipping policy
Free Shipping Policy (Canada Only)
- Retail orders only.
- Minimum order: $149.99 before tax.
- Exclusions apply: Some destinations do not qualify. Call us at 1-800-586-5836 to confirm eligibility.
- Oversized or heavy items are excluded and may incur additional charges.
Items NOT Eligible for Free Shipping
- Mats: Hatashita Tatami, Dax Tatami, Hatashita Pro-Roll, Dollamur roll mats, landing mats, folding mats, wall mats, subfloor cubes.
- Equipment: Heavy bags, medicine balls/stands, heavy bag stands, kettlebells, large kick shields, crash mats.
Special Shipping Notes for Puzzle & Home Mats
- Puzzle Mats: Orders of 20+ pieces (20mm, 25mm, or 40mm) ship free to most locations in Canada. If extra charges apply, we’ll contact you prior to shipping.
- FUJI Home Mat System and FUJI Roll and GO: Customers are responsible for unloading upon delivery. Please ensure proper equipment or assistance is available.
Order & Shipping Details
- Billing & Shipping Addresses Must Match. Otherwise, your order will be rejected and refunded. Call to place an order manually if addresses differ.
- Order Cut-off: Orders placed before 11:00 AM ET ship same day. Orders after 11:00 AM or on weekends ship next business day.
- Delivery Times: Canada: 1-7 business days. International: Based on calculated rates
- Shipping Charges: May be manually adjusted for large or heavy items. We’ll contact you for approval if needed.